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Home / News / UK Asus Transformer Prime owners are offered refunds, an extended warranty and a GPS update

UK Asus Transformer Prime owners are offered refunds, an extended warranty and a GPS update

Asus flexes its PR muscles in response to Wi-Fi and GPS issues, with an update thrown in for good measure

If you’re a UK Transformer Prime owner whose shiny slate suffers from Wi-Fi or GPS issues then you’ll be glad to hear that Asus is offering compensation, in the form of an extended 18 month warranty or a full refund.

The move comes after a number of Prime owners have complained about poor Wi-Fi signals and non-existent GPS capabilities, which have since been blamed on the Prime’s all-metal construction.

Asus’ latest update for the Prime is a GPS driver update which has received positive reviews on the interwebs so far and – coupled with the recent Ice Cream Sandwich update – it should allow owners to enjoy the gorgeous slate as nature intended.

Those of you still on the fence may wish to hold out for the Asus Transformer Prime HD (see our CES hands-on here) which features a plastic strip for improved wireless performance – and a full HD screen to boot.

Read our review of the Asus Transformer Prime here.

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Profile image of Dan Grabham Dan Grabham Editor-in-Chief

About

Dan is Editor-in-chief of Stuff, working across the magazine and the Stuff.tv website.  Our Editor-in-Chief is a regular at tech shows such as CES in Las Vegas, IFA in Berlin and Mobile World Congress in Barcelona as well as at other launches and events. He has been a CES Innovation Awards judge. Dan is completely platform agnostic and very at home using and writing about Windows, macOS, Android and iOS/iPadOS plus lots and lots of gadgets including audio and smart home gear, laptops and smartphones. He's also been interviewed and quoted in a wide variety of places including The Sun, BBC World Service, BBC News Online, BBC Radio 5Live, BBC Radio 4, Sky News Radio and BBC Local Radio.

Areas of expertise

Computing, mobile, audio, smart home